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The Fine Print:
Privacy Notice

Red Baton Creative Marketing Solutions Private Limited (Herein after referred to as “us, we, or our”) operates the https://redbaton.design/website (the Service). This page informs you of our Privacy Policy which describes our policies with regard to the collection, use and disclosure of the Information provided by the Users and visitors of the Website (together referred to as the “Users”). We use your data to provide and improve our Service. By using the service, you agree to the collection and use of the information in accordance with this policy. Interpretation: In this Privacy Policy, references to “You”, “Your”, “User” shall mean the end user accessing the Website or the Services and “We”, “Us” and “Our” shall mean the Company, its affiliates and partners.

Why this Privacy Policy?

This privacy policy is published in compliance of:
  1. Section 43A Of The Information Technology Act, 2000
  2. Reolation 4 Of The Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Information) Rules, 2011 (The “SPI Rules”) And
  3. Regulation 3 Of The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

What is Personal Information?

“Personal information” is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such a natural person. Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as sensitive personal data or information.

The SPI rules further define “sensitive personal data or information” of a person to mean personal information about that person relating to:
  1. Passwords
  2. Financial Information Such As Bank Accounts, Credit And Debit Card Details Or Other Payment Instrument Details
  3. Physical, Physiological And Mental Health Condition
  4. Sexual Orientation
  5. Medical Records And History
  6. Biometric Information
  7. Information Received By Body Corporate Under Lawful Contract Or Otherwise
  8. Visitor Details As Provided At The Time Of Registration Or Thereafter And
  9. Call Data Records.

What Type of Information We Collect?

Information is collected by the details provided by User and the data collected by the usage of the services. Details provided by User shall include Personal Information like name, address (residential or email), contact number and other such data that is required for efficient use of the services provided by the company. In general, the user can browse the Website without revealing any Personal Information. Although once Personal Information is provided, the identity of the User is not anonymous anymore. Where possible, we indicate which fields are required and which fields are optional. Our User always has the option of not providing Information by choosing not to use a particular service or feature. Other Information collected includes device information i.e. from which device is the services being used. This shall include the hardware model, operating system, unique identification number associated with the device etc.

How do we use the collected information?

The Information collected is constantly used to provide personally relevant features and improve the services for our Users. It is also used for the purpose of analytics, registration, authentication, contacting the user, remarketing and behavioural targeting. Additionally with such pool of information, it is easier for us to understand the current trends in the market, screening potential fraud and risk, according to which we cater our services. Such information helps us to come with content that provides a better user experience, thereby creating better satisfaction and increasing the user base of our Website. User discretion is asked before using such information for any other purposes than those set out in this Policy. Although the information which is shared by the User themselves through us shall not be considered as making private information public.

Sharing of Personal Information

  • We may disclose your personal data in good faith when necessary :
    1. To comply with our legal obligations
    2. To protect and defend the rights or property of our company.
    3. To prevent, detect, mitigate or investigate possible wrongdoing in connection with the service.
    4. To protect against legal liability.
  • We and our affiliates may share/sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your Personal Information.
  • We may employ third party companies and individuals to facilitate our service (service providers), to provide the service on our behalf, to perform service-related services or to assist us in analysing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • We use RB2B, a third party tool, to collect and store data about visitors to our website, including IP addresses, browser types, pages visited, and other relevant data. This data is used to analyze website traffic and improve our online services, and we may use it to contact visitors with targeted marketing messages or offers, in accordance with their preferences and our privacy policy.

Securing Information/Data

In order to secure the information provided to us by our users, we review the processing and storage practices along with the information collected to guard against unauthorized access into the data collected in our systems. Furthermore, user information is protected by subjecting our Employees and Agents who process such information to strict confidentiality, where if they fail to comply with it, such non-compliance shall lead to heavy penalties or legal proceedings, depending upon the gravity of the situation, however no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute immunity.

By using the Website and by providing personal information, the user consents to the collection and use of the information disclosed by them in accordance with this Privacy Policy, including but not limited to their consent for sharing their information as per this privacy policy. Our Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. This document is an electronic record in terms of existing and applicable Information Technology laws and the amended provisions thereto pertaining to electronic records in various allied statutes as amended pursuant to the Information Technology laws. This electronic record has been generated by a computer system and does not require any authentication. From time to time, the Company may change this internet privacy policy. The effective date of this policy, as stated below, indicates the last time this policy was revised or materially changed. Checking the effective date below allows you to determine whether there have been changes since the last time you reviewed the policy. Effective date of this policy: This policy was last updated on 1st Feb 2022.

Grievance redressal mechanism

If you have any grievances as to the usage of any of your personal information or any other privacy concerns, you can contact the Grievance Officer, whose details are provided hereunder:

Grievance Redressal Officer

Name : Devshree Shrivastava

Email : devshree.shrivastava@redbaton.in

Address : 2079, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102, India

We request you to please provide the following information in your complaint
  1. Identification of the information provided by you.
  2. Clear statement as to whether the information is personal information or sensitive personal information.
  3. Your address, telephone number or e-mail address.
  4. A statement that you have a good-faith belief that use of the information has been processed incorrectly or disclosed without authorization, as the case may be.
  5. Medical Records And History
  6. A statement, under penalty of perjury, that the information in the notice is accurate, and that you are authorized to act on behalf of the owner of the right that is allegedly infringed.
The Company may reach out to you to confirm or discuss certain details about your complaint and issues raised.
The Company shall not be responsible for any communication, if addressed, to any non-designated person in this regard.

Contact us

If you have any questions, concerns or complaints regarding our Privacy Policy, Please contact us By hello@redbaton.in